HOW TO REACH US
Phone Orders:
           1.800.444.9030
Fax Orders:
          1.800.772.1151
Service Department:
          1.800.992.3400
Renewal Sales:
          1.800.327.9292
Home Owner Services

Service Provider Services | Become a First American Service Provider

JOIN THE FIRST AMERICAN TEAM
Benefits of Joining Our Team:
Free of charge, we offer an opportunity to build your current customer base. Depending on your commitment, service location, number of technicians and vehicles, we have the ability to dispatch you hundreds, if not thousands of service calls per year. This is unadvertised work. All we ask in return, is for a solid commitment in servicing our customers in a professional and timely manner.
History:
First American Home Buyer Protection (FAHBP) is a subsidiary of The First American Corporation which has been in business since 1889 and whose gross annual revenues exceed 4 billion dollars.
Customer Service:
Our home warranty contracts provide coverage for the repair or replacement of residential major systems and appliances such as air conditioning, heating, plumbing, electrical, built-in kitchen appliances, pool and spa equipment. When our customers request service, they simply call a toll-free number 24 hours a day 7 days a week to place a claim. The claim is automatically dispatched to a contractor. Upon arrival the customer pays the contractor a service fee, which the contractor can keep and apply to the total cost of the job. This puts cash in your pocket until we pay the balance in full.
Frequently Asked Questions:
Q. How can my company become a service provider for FAHBP?
A. Simply complete a Service Provider Application Form on-line.
You can also contact us directly at 800.553.6699 option 5.
Q. What important requirements must my company meet to qualify as a service provider?
A. You must carry the required licenses pertaining to your state and trade, and carry general liability and workers' compensation insurance. FAHBP must be listed as certificate holder and additional insured.
Q. How quickly are invoices paid?
A. We strive to pay all properly invoiced work within 25 days from the date the invoice is approved.
Q. How will I be contacted and how long do I have to wait before I receive work?
A. Your service calls will be sent directly to your company via facsimile machine. Although our system is automated and this is the preferred method of communication, it is not a requirement.
If you would like to join our respected network, please complete a Service Provider Application Form for more information.